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Privacy Policy

Version 2026-09-28 · Last updated September 28, 2026

The 30-second version

Who we are

Entity AI is run by Entity AI. In this policy, "we" and "us" mean Entity AI. You can reach us at support@entityai.dev. Entity AI is not affiliated with, endorsed by, or provided by any school or school district. When you connect a school account, that is your own choice.

What we collect

Your chats are saved to your account so you can see them on your other devices. Temporary chat doesn't save your messages to your account and doesn't use memory. A file you attach in a Temporary chat is kept for up to 24 hours so that chat's follow-up questions can use it, and then deleted.

How we use it

We use your information to run Entity AI and answer you, to keep your account safe and stop abuse, to apply your plan's limits, to send the emails and notifications you asked for, and to find and fix problems. We don't use it for ads, and we don't train our own AI models on it.

School Data

"School Data" means information from school systems you connect - Canvas, Google Classroom, Infinite Campus, Schoology, Moodle, Brightspace and Blackboard - plus your Google Calendar and school Gmail (when you connect them), Khan Academy progress you paste in, and class recordings you use with Entity AI.

Screen Assistant

When you turn on Screen Assistant, your browser shares your screen with Entity AI. While it's on, Entity AI sends a picture of your shared screen to an AI model provider as often as every 5 seconds (every 2 seconds on Ultimate), so it can spot questions and answer them. Anything on the shared screen can be in those pictures, including other tabs, notifications and messages, so share only the window you need and close private things first. We don't save the pictures. We do save the text Entity AI read from your screen (your newest 300) and its answers, so you can look back at them in Screen history. You can clear Screen history in the app. Sharing stops when you turn it off or close the tab.

Camera

If you use the camera in a chat, Entity AI takes one photo when you send your message and sends it with your question to an AI model provider. In live voice mode with the camera on, video goes straight from your browser to the voice provider while the call is on. We don't save camera photos or video on our servers.

Chrome extension

The Entity AI Chrome extension is optional. It reads a web page only when you ask it to, never in the background: when you ask about the page, or choose Explain with Entity, Make flashcards or Quiz me on text you highlighted. It then sends that page's text (or the text you highlighted), its title and web address, and your question to Entity AI. Entity answers the way a chat does, through our AI model providers. On a Google Doc it reads the document you have open. On YouTube our server reads the video's captions. For "Add to my Entity planner" it reads that Canvas assignment's name, due date and class. Answers in the extension are not saved to your chats and don't use memory. Flashcards are saved only when you press Save. An assignment goes on your planner only when you press Add. You connect the extension once on entityai.dev. It keeps a sign-in key in your browser (never your password). The key shows under Settings > Security, and you can disconnect it there at any time.

Voice and microphone

Class recordings

If your class posts recordings (for example in Canvas) and you have Entity AI use one - for example, you ask about it - Entity AI sends the recording's audio to a transcription provider to turn it into text. Recordings include your teacher's and classmates' voices, so think about whether it's okay to use them. The transcript is saved so Entity AI can answer questions about that class, and it is deleted after 90 days, or sooner if you disconnect Canvas or delete your account. The transcription provider keeps its own copies for a time under its own terms and may use them to improve its service.

Files and projects

Memory

Memory is off unless you turn it on in Settings. When it's on, Entity AI saves your questions and its answers so it can remember things about you in later chats. To find the right memories, each saved question and answer is sent to an AI provider that makes an embedding (Voyage AI). To answer faster, Entity AI may start looking up memories and web results for a message while you are still typing it, before you press Send - never in a Temporary chat, and memories only when Memory is on. You can see and delete memories, or clear all of them, in Settings. Custom instructions and pinned memories are kept until you change or remove them.

Sharing links

You can make a share link for a chat or a study set. Anyone who has the link can see what you shared, without signing in. We tell search engines not to list these pages. You can turn a link off at any time, and then it stops working. If you invite someone to a project, they can see and add to that project until you remove them.

Study rooms

Study rooms are for students 13 and older, and you only get into one with an invite link or code from a classmate. The other members (up to 7) see your first name or nickname, your initial, when you were last active in the room, and what you post there: messages, cards you add to the room deck and what you write in the shared study guide. Before a message, a picture, a card or a guide edit is shared, we send it to an AI model provider to check for bullying, sexual content and personal details - nothing else about you goes with it. If someone reports a message, a card or the guide - or anything else shared in the room, like a draft, a file, notes or a poll - a copy of that text, with who wrote it and who reported it, goes to the Entity AI team. The deck and the guide stay with the room; leaving a room deletes your private Entity chat in it, and deleting your account removes you from every room and everything you posted. Room messages, quizzes and reports are deleted after 30 days. You can block a member: you stop seeing their messages and cards and aren't notified about them, and they aren't told. (A room's host still sees every card, to look after the room.) We keep your block list - who you blocked, with their first name at the time - until you unblock them or delete your account.

Emails and notifications

Who we share with

We share information only with companies that help run Entity AI, and only what their job needs. Here is each one and what it gets:

Some of these providers may use what we send them to improve their own services, under their own terms. Under their business terms, Anthropic, OpenAI and Microsoft don't train their AI models on it. They may keep it for a short time to check for abuse. AssemblyAI, Voyage AI, Originality.ai and Tavily may use it to improve their services unless a customer opts out. We don't sell your information, and we don't let advertisers use it. We don't use analytics or advertising trackers. We may also share information if the law requires it, or to protect someone's safety.

How long we keep things

Your choices

Your privacy rights

You (or your parent or guardian, if you're under 18) can ask us to show you the information we have about you, fix it, give you a copy, or delete it. Email support@entityai.dev from your account's email address, so we know the request is yours. We answer within 30 days. We won't treat you differently for asking.

Age (13 and older)

You must be 13 or older to use Entity AI. We ask for your birth year before your first message - even if you're using Entity AI without an account - and when you create an account (with "Continue with Google" or Sign in with Apple, right after you sign in). If you're under 13, you can't use Entity AI and we don't create an account - or, with "Continue with Google" or Sign in with Apple, we delete the one it just made. If you're 13 to 17, you must confirm that a parent or guardian knows you use Entity AI; we store that answer with your account.

If an existing account tells us its owner is under 13, we close it right away and delete it and its data 14 days later. If we learn in another way that someone under 13 has an account, we will delete it. Parents and guardians can email support@entityai.dev with questions or to ask us to delete their teen's account.

Security

Entity AI uses encrypted connections (HTTPS), stores passwords only as hashes, encrypts school logins, and offers two-step sign-in in Settings. No system is perfectly secure, so we can't promise that nothing will ever go wrong. If you find a security problem, please email support@entityai.dev.

Cookies and storage on your device

A cookie keeps you signed in. Your browser also stores your settings and a copy of your chats. We don't use advertising or tracking cookies. When you sign out, Entity AI clears the chats it saved in that browser.

Changes to this policy

When we change this policy in a way that matters, we update the version and date at the top and ask you to agree again the next time you open Entity AI. We record which version you agreed to and when.

Contact

Questions, or requests to see, fix or delete your data: support@entityai.dev.